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Inmate Call Engine

First Class Features

Investigative Tools   There is a vast amount of data that could be improving your investigative efforts. NCIC can help you leverage that data with the powerful Inmate Call Engine investigative tools.
First Class Security Features
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Inmate Calling Engine (I.C.E)

Unique And Powerful Features

Discover the powerful features that the Inmate Call Engine offers

for facility staff, inmates, and family and friends. Balancing the

day-to-day tracking of inmates, facility management, and

interactions with the public can be a complicated task on the best

days. NCIC has built tools to make these interactions and tasks

more efficient and easier to access. This will not only increase your

safety, but positively affect your budget.

NO-WAIT PREPAID ACCOUNT SETUP

Real-Time setup of a PrePaid account allows users to begin calls

immediately.

NETWORK MONITORING SYSTEM

Monitor all phone calls from any location that has internet access.

INMATE VOICEMAIL

Families can leave secure voicemails for inmates to listen to.

Messages can be reviewed by staff as well.

INMATE CUSTOMER SERVICE VOICEMAIL

If an inmate has an issue with their account they can leave a voice

message for the phone provider to assist with the issue.

BROADCAST MESSAGING

Authorized staff can leave messages for Inmates to listen to before

they can make a phone call.

PREA, CRIME TIPS AND GRIEVANCE NOTIFICATION

Set up a speed dial where Inmate/CI can call and leave a message

for jail staff or investigator.

COMMISSARY CALLING

If you provide your own commissary or have a commissary

provider Inmates can place commissary orders from the phone in

their housing areas.

WEB INTERFACE

Access Inmate Call Engine features via the online interface.

KIOSK AND COMMISSARY SOFTWARE

Integrate with Kiosk and Commissary for deposit convenience for

families.

JAIL MANAGEMENT SYSTEM (JMS)

Integrate phones with your JMS.

TIME OF DAY ANNOUNCEMENTS

Notify Inmates of time of day when they pick the phone up.

INMATE INFORMATION LINE

Families can call a designated number to speak with a live operator

to see what inmates bond information is.

JAILER / GUARD CHECK IN

Jailer/Guard can enter a code into the phone in each cell to confirm

cell checks.

COLLECT CALLING TO MEXICO

Inmates can call family members in Mexico for a low collect call

rate.

EASY ACCOUNT MANAGEMENT FOR FAMILY

Families can manage their PrePaid accounts via the web from any

location.

VIDEO VISITATION (ONSITE AND OFFSITE)

Inmates can visit with family members from their cells. Families

can visit from the convenience of their home using their computer

or cell phone.

TABLETS

Tablets are used for education of inmates.

I.C.E.